Support Center
FAQs for Misstarot and LifeGrid, troubleshooting, and how to reach us. We respond within 48 hours.
What is Misstarot?
A personalized guidance app combining tarot, astrology, oracle, and desire cards. We use real astronomical computation (astronomy-engine) to build your natal and transit charts, paired with Gemini AI for dynamic interpretation.
What can free users do?
Free users can draw daily and access basic decks and basic interpretation. Deeper spreads (Celtic Cross, etc.) and full AI interpretation require subscription.
Can I trust the readings?
Misstarot is for entertainment and self-exploration only. It is not medical, psychological, legal, or financial advice. See Terms.
I don't know my exact birth time, can I still use it?
Yes, but the natal chart accuracy (ASC / MC / houses) will be reduced. We recommend obtaining a birth certificate. Without an exact time, the system uses 12:00 noon as default.
Where can I download Misstarot?
iOS / Android coming to App Store / Google Play. Web version: misstarot.app.
Does LifeGrid require an account?
No. LifeGrid is fully on-device. No account, no network. All life data stays on your phone — deleting the app removes all data.
How do I set my expected lifespan?
App → Settings → Expected Lifespan. Default is 80 years (4,160 cells ≈ 80 × 52 weeks). Adjustable from 60-100 years.
How do I add the home widget?
iOS: Long-press home screen → top-left + → search "LifeGrid" → pick a size → add.
What languages are supported?
Traditional Chinese, English, Japanese. The app follows your phone's system language.
How do I cancel my subscription?
App Store: Settings → Apple ID → Subscriptions → Misstarot → Cancel. Google Play: Play Store → Account → Subscriptions → Misstarot → Cancel. You retain access until the period ends.
Can I get a refund?
App Store: reportaproblem.apple.com. Google Play: per Google's refund policy. Direct purchases on this site: 7-day unconditional cancellation under Taiwan Consumer Protection Act. See Terms.
How do I delete my account?
In-app: Profile → Settings → Account Management → Delete Account. Or email support@fuyuculture.com. See Account Deletion.
App won't start?
Try: (1) confirm OS version (iOS 16+ / Android 12+); (2) restart the app; (3) reinstall. If unresolved, email support@fuyuculture.com with: device model, OS version, error screenshot.
AI interpretation is slow?
Misstarot's AI interpretation uses Google Gemini API. Normally 1-3 seconds. Over 5s may indicate network or API rate limiting. Retry, or switch to offline basic interpretation.
Can't find your answer?
Email support@fuyuculture.com. We reply within 48 hours.
Contact Support
We reply within 48 hours. For urgent matters, email jacob@fuyuculture.com.